Learn what physicians think about the real issues.

On Sermo, physicians collaborate on everything from patient care and medical ethics to healthcare reform and practice management. We’ve highlighted some of their most vibrant discussions on the Sermo Blog.





Are dentists better off than physicians?

From Daniel Palestrant, Founder & CEO of Sermo
Physicians on Sermo weigh in on the differences between physician and dental practices. Physicians have plenty to learn about how dentists run successful practices. Click below to scroll through the physician comments and view the survey results.

Originally Posted to the Sermo Community
By: happysign, Physical Medicine and Rehab

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Are dentists better off than physicians?

It seems to me that the dentists I come across do very well financially. I would venture to say that they fare better than physicians and work very reasonable hours. It also appears that they get 100% of what they charge for ( insurance will pay but almost always patients pay the rest of what insurance does not cover). Why is it that patients seem more willing to pay their dentists?

Why do politicans not interfere as much with dental practices? Is is because most dental services are not covered by medicare?  Dental care is also expensive, my sister had to pay for $27,000.00 cash for a few implants. How do dentists get away with this? What is their secret? Are the dentists more united? Does the American Dental Association have stronger lobbying?

My daughter is a sophomore in college and wants to be a physician, with the current climate of the practice of medicine, I have been encouraging her to go into dentistry instead. I do not want her to  go thru the anguish , that we are all going thru.

Is there something we can learn from the dentists? What are they doing right?

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It's 3am. I can't keep my solo practice open anymore.

From Daniel Palestrant, Founder & CEO of Sermo
Nearly 500 physicians on Sermo responded to one's Family Physician's tale regarding his struggle to keep his business afloat. In the end, he was forced to leave his solo practice due to financial hardship. Click below to scroll through the physician comments.

Originally Posted to the Sermo Community
By: doctorfurl, Family Medicine

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It's 3am. I can't keep my solo practice open anymore.

It has finally happened.  I have been keeping my income just high enough to pay personal expenses because I have a second job (moonlighting in an ER).  The income from my almost 5-year old solo family practice is not enough to make it.  I am making about 1/2 of what I should.  Between ER and FP, I am working about as much as I did as a resident.  I soon won't have the ER gig anymore.  They are trying to get rid of part-timers so as to fill their schedules more readily.  I can't commit to full time with them, as they have full-timers already.  Ah, the politics of shift work...

Part of the problem is a horrible management company that I joined 2 years ago.  (My mistake, but there are 300 other docs in this God-forsaken company)  The amount they charge (aprox 25%) for what little they do amounts to financial sodomy.  Suffice it to say, the contract I signed indicated to me and my lawyer that they would do a lot more.  They know I don't have any money for court costs, so they just do as little as they want.  I am powerless to change it, for if I walk away the debt on the office is mine (at least 100k) and if I stay, I can't make the overhead and get a reasonable salary.  I will post more about the management company later, so that no one else deals with them.  I can't mention them specifically until the contract issues are resolved.  They have an army of lawyers.

I'm exhausted.  I'm 39 years old.  I looked at myself in the mirror, and I look like the after picture of a US President.  You know, the before compared with the after, the after shot always looks like they aged 20 years compared to the before.  I sleep about 3 hours a day, sneaking 4-6 on weekends.  My wife doesn't know this...I have nearly wrecked my car coming home from overnight ER work on at least 6 occasions.  I take too much Provigil.  I am addicted to "Energy Drinks."  I know they are bullshit, but I'm hoping for a placebo effect.  Liquid Hope, I call it.

But I don't want to whine or ramble.  I just want to make sure no one else ends up like this. 

I vow to you, my fellow Sermoans, to describe my upcoming closing of a solo family practice.  A lot of posts have talked about it in generalities.   There is much more press about opening a solo practice.  The thought of opening another solo practice makes me want to vomit.

My practice currently has over 5,000 patients in a growing suburban metropolitan area.  Most have insurance.  The main lesson I have learned: I can't be the product of the business AND the manager of the business.  I reached out to a company to help, and now they are my pimp.  This ho just can't ho no mo'.  Not on 3 hours sleep a night.

My next question: Anyone else going through this?  Contemplating this?  Have anything to offer?

Stay tuned, as I will add to this post as events change.  I am expecting a flood of calls from recruiters after my many emails about jobs...

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Humping Toddlers

From Daniel Palestrant, Founder & CEO of Sermo
Nearly 50 physicians on Sermo recently discussed the commonplace occurrence of humping in their pediatric patients. In most cases, this is normal behavior that parents can learn to address with their children. Click below to scroll through the physician comments.

Originally Posted to the Sermo Community
By: chinita, Pediatrics

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How do you counsel parents with toddlers who "humps?" Here are 2 recent cases:

2 year old boy living with both parents, only child. Since about 6 months old, he "humps" pillows and other objects mostly before he falls asleep. The humping seems to be soothing to him.  Parents initially thought it was funny and video taped it but stopped showing them after someone commented on it being perverted. I counseled them it appears to be a soothing behavior and to teach him to do it in private. No shaming. He now only does it occasionally in private in his own bed.

3 year old girl with recently separated parents. Living with mom and 5 year old brother. Since she could crawl, she would also hump objects. Again, it appears to be soothing. Mom tried to ignore it. Also tried to encourage girl to do it in private without shaming. Since parents separated, things have gotten worse. She's now undressing herself in public to hump objects. Mom found her naked humping brother's Transformer toy. This one I referred for therapy. There was DV between parents. No physical or sexual abuse per mom. Genital exam and UA were normal.

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Do You Believe In Eternal Life?

From Daniel Palestrant, Founder & CEO of Sermo
Several hundred physicians on Sermo recently discussed their thoughts and beliefs about the human afterlife. 44 physicians responded that they categorically do not believe in an afterlife, while over 200 who responded that they whole-heartedly believe in one. Click below to scroll through the hundreds of physician comments and see the results of the survey.

Originally Posted to the Sermo Community
By: Wonposet, Pediatrics

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Carlos Eire's recent book, "A Very Brief History of Eternity," raises the eternal question as to whether God exists outside time or is indivisible and everlasting.   He begins this book by emphatically stating that every trace of our life will someday disappear forever.

Some say life after death does not exist but is programmed into us to help perpetuate our species and allow us to function even after we realize our mortality.

François-Marie Arouet, better known by his nom de plume, Voltaire,wrote, "Si Dieu n'existait pas, il faudrait l'inventer."  He understood the practical benefits of a generalized belief that the wrongdoings of humankind would be punished in an afterlife, the fear of which could get people to behave.

http://upload.wikimedia.o...

Even amongst Christians who believe that salvation and eternal life are rewards for faith as opposed to works, there is an underlying appreciation of the benefits of living a righteous life and doing good deeds and the feeling that charity can overcome a multitude of sins.

The early Catholic Church recognized this when it invented Purgatory and at one time carefully calculated the time one would need to spend in it.  One day on earth was considered to be equivalent to ten thousand years in Purgatory.

http://www.npr.org/templa...

http://online.wsj.com/art...

We physicians have a better education and more exposure to death and dying than many of our contemporaries. 

How do you feel about eternal life?

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Family Doctors, PLEASE don't prescribe Xanax or Klonopin!


From Daniel Palestrant, Founder & CEO of Sermo
Several hundred physicians on Sermo respond to one Psychiatrist’s plea to not prescribe Xanax or Klonopin. From the psychiatrist’s perspective, the addictive nature of these medications only serves to further exacerbate the patient’s ability to recover. Click below to scroll through the hundreds of physician comments and see the results of the survey.

Originally Posted to the Sermo Community
By: psychiatristnj, Psychiatry

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Family Doctors, PLEASE don't prescribe Xanax or Klonopin (or Valium or ativan)!   The next time someone comes to you and tells you they have anxiety or panic attacks give them an SSRI or give them vistaril or give them Buspar but PLEASE don't prescribe Xanax or Klonopin.   It's a big mistake.   These medicines are addictive.  Even the best intentioned patients find that one tablet works for a while and then after a while they need two because one stops working.  They don't relieve the panic attack or anxiety.  They are a bandaid for a larger problem.  
Would you give a bandaid for a severed limb?   The patients have to learn relaxation techniques.   They should go buy a CD on relaxation techniques.   They should exercise to reduce stress.   Patients end up taking these meds when they're angry to calm themselves down.   Then they go to a psychiatrist, maybe, and they're already hooked on these pills.   People, particularly young people in their 20s, take an extra pill or two when one doesn't work and then they go driving and they get pulled over for a DUI.  The police don't care if it is prescribed.  If they appear intoxicated they will lose their  license.  It's happened to my patients before I stopped prescribing these medicines.  When you give them Xanax or Klonopin, you're essentially telling them they should not work on their problems.   Panic attacks are over 90% curable by cognitive behavior therapy which in the case of panic attacks includes breathing and relaxation exercises in addition to positive self talk so they stop catastrophizing.   I know as a family doctor (or internist) you don't have time to tell the patient all of this, but you're hurting your patients by getting them hooked on Xanax and Klonopin.   Come on guys, you might as well tell them to drink a beer (if you're trying to hit the GABA receptors.)  


From the Founder: Prediction for 2010, Docs Stop Playing the Victim


From Daniel Palestrant, Founder & CEO of Sermo
The dawn of the new decade seems to be starting with a significant shift in physician attitudes.  I've noticed a change in the tone of discussion within Sermo.  Three developments appear to be galvanizing the Sermo community like never before.  The change in tone is so striking that I've decided to make some predictions for what I think is coming in 2010.  But first, here is what seems to be galvanizing America's physicians:.

1.  Turns Out Legislators Want Physicians To Be Employees After All

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Very quietly, the State of Massachusetts has started the process of linking a physician's eligibility for medical license to their participation in the state's public access program (click here for the legislation).  For the national healthcare system, this is a critical development because the current versions of the Senate and House bills have a tremendous amount of similarity to the program that Massachusetts enacted several years back.  Having fallen into the same trap as Massachusetts by not addressing the root causes of health inflation, the rest of the country will no doubt follow the same trajectory and be left with same choice of forcing physicians to participate against their will.  For physicians, it is a vision of things to come (join the discussion here).  For the country it is the perhaps the clearest evidence yet what could be the unintended consequences of this reform effort and an alarming move towards socialism.

2.  Physicians WERE Right About Tort Reform

The timing around the recent Congressional Budget Office "revelation" that tort reform would in fact lead to "at least" $50 Billion in cost savings over 10 years, rather than originally estimated $5 Billion is deeply upsetting to physicians (click here for the CBO report).  Sermo physicians had listed tort-malpractice reform as a number one priority back in May, when the Physician's Appeal was launched.  The fact that the CBO only updated their estimate in mid-December is concerning.

3. Recognition that the AMA's Support was "Purchased"

There is growing discontent among physicians that the AMA's support of the healthcare reform effort was less about physician advocacy and more about the AMA protecting its own financial interests.  The fact that the AMA receives the bulk of their $300MM in revenue, not from its physician members, but from insurance companies and hospitals, through a "special" arrangement with the government to provide CPT billing codes seems to be further eroding the claim that physicians in fact support the current reform efforts, not to mention the AMA's legitimacy.  This was nicely described in a WSJ letter to the editor (click here) and a LA Times-Chicago Tribune Article (click here).

How are physicians responding to this?…..they seem to be taking the lead from the very institution that had been held up of late as the paragon of exceptional, cost-effect healthcare delivery…..Mayo.  So what has Mayo done that has inspired the physicians of this country so much?  Opted out.

By choosing to stop accepting Medicare payments, the Mayo is capturing the imagination (and respect) of physicians across the country (click here for the story).  The response on Sermo has been nothing sort of dramatic.  Discussions around conversion to cash practice and "opting out" are rising dramatically.

In this shifting sentiment, I am starting to see some clear patterns that make me wonder if 2010 might look very, very different for physicians.  I don't think physicians are going to be victims much longer.  Here are my predictions:

1. Physician Interest in Alternative Business Models Continues To Grow

Discussions around alternative business models continue to grow on Sermo.  Perhaps for the first time, physicians are communicating with each other on a large scale about the business of medicine and in doing so, leveling the playing field.  Sermo has supported this effort through our Practice Management Exchange (click here), and now includes a number of CME courses on alternative business models.  This increased awareness will translate into more sophistication and awareness among physicians before signing the increasingly onerous third party payor agreements that have acted to shackle them.  It is also leading to physicians, like Mayo, to opt out of Medicare and Medicaid in larger and larger numbers.  I believe this represents the single biggest shift in physician attitudes in the past 25 years.  Where organizations and associations have largely failed physicians, the doctor's drive to stay in business so they can continue to treat their patients will force them to make some hard decision, and gradually allow market forces to accomplish what advocacy never could.

2.Market Forces Will Be Felt By Patients

Physicians have long sought to protect their patients from the inefficiencies and costs in the healthcare system.  This is beginning to fray.  As physicians start taking the necessary steps to maintain their own financial viability and autonomy, patient access to healthcare resources will be pressured.  Ultimately, this strain will re-unite patients and physicians and start to squeeze out the countless interlocutors who created much of the inefficiencies in our healthcare system.  That being said, it will be a tough couple of years for patients, especially senior citizens and those with lower income, as their access to physicians is increasingly jeopardized.

3.  EMRs Enter the Fray

EMRs are finally gaining momentum.  Their greatest application and the reason for their increasing adoption, however, will not necessarily be in improving patient care or creating efficiencies, EMRs hold tremendous promise for establishing more efficient billing and transaction processing.  EMRs are becoming a financial imperative, not a clinical one.

4. The AMA will Reinvent Itself

With less than 1 in 5 physicians actually AMA members, there is much discussion among physicians about a class action law suit, accusing the AMA of misrepresenting themselves as representing this country's physicians and/or pursuing damages from the AMA.  While I understand the appeal this holds for so many physicians, I do not think it is in the best interest of physicians in this country or patients.  The AMA is well into an effort to re-brand themselves as a public health, rather than physician advocacy organization.  The AMA has already removed most references to physicians in their public face and in fact spent over $40 million dollars in their "Voice for the Uninsured" campaign over the summer.  In 2010, we'll see the AMA achieve a détente with their own physician leadership who still revel in the AMA's perceived prestige, while the commercial side of the AMA accelerates efforts to limit their dependence on physicians by polishing their credentials as a public health organization and ultimately opening AMA membership to non-physician providers, such as nurses, PAs, and administrators.  In 2010, I predict that physicians will evolve past the AMA and the AMA will evolve past physicians.  Both parties will probably be better of without each other.


Mayo Clinic in Arizona to Stop Treating Medicare Patients

From Daniel Palestrant, Founder & CEO of Sermo
This past week, hundreds of physicians on Sermo have seized on the Mayo institution’s decision to stop accepting Medicare as a major development. Although an incremental first step for Mayo, it is very consistent with a growing trend among physicians on Sermo that the best possible way to continue providing exceptional patient care is to opt out of government and third party payment programs. That Mayo was often pointed to as a paragon of exceptional, cost effective, healthcare delivery during the reform effort makes this development all the more striking. Click below to scroll through the hundreds of physician comments and see the results of the nearly 800 physicians who responded to the survey.
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So much for Obama calling for Mayo style medicine throughout the country to save $$.  IT COSTS MORE TO TREAT A MEDICARE PATIENT THAN CMS PAYS.    MAYO family care in glendale goes Boutique!

More than 3,000 patients eligible for Medicare, the government's largest health-insurance program, will be forced to pay cash if they want to continue seeing their doctors at a Mayo family clinic in Glendale, northwest of Phoenix, said Michael Yardley, a Mayo spokesman. The decision, which Yardley called a two-year pilot project, won't affect other Mayo facilities in Arizona, Florida and Minnesota.

The Mayo organization had 3,700 staff physicians and scientists and treated 526,000 patients in 2008. It lost $840 million last year on Medicare, the government's health program for the disabled and those 65 and older, Mayo spokeswoman Lynn Closway said.

Mayo's hospital and four clinics in Arizona, including the Glendale facility, lost $120 million on Medicare patients last year, Yardley said. The program's payments cover about 50 percent of the cost of treating elderly primary-care patients at the Glendale clinic, he said.

see full article at

http://www.bloomberg.com/...

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Dear Patient: Why I Can No Longer Accept Medicare

From Daniel Palestrant, Founder & CEO of Sermo
In a recent posting, a physician proposes a letter to his patient’s that explains why he will be unable to accept Medicare and Insurance. He explains that the intervention of government and insurance companies in the doctor’s office has damaged the physician-patient relationship. Click below to read through the physician comments and see the results of the nearly 800 physicians who responded to the survey.

Originally Posted to the Sermo Community
by: EurekaDoc, Family Medicine

Dear Colleagues,

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Regardless of what ends up being the punch-line of Congress' current "healthcare reform" joke, one thing is becoming undeniably clear: To reclaim our freedom to practice medicine without oppressive government and bureaucratic meddling, WE MUST BEGIN TO WITHDRAW FROM MEDICARE, MEDICAID AND ALL CONTRACTUAL INSURANCE. To give both ourselves and our patients time to adapt, we can do this gradually over 2-3 years, one contract at a time. To help explain this essential process to our patients, I propose the following.  - Dan Jones, MD

Why I Will No Longer Be Able to Accept Medicare or Your Insurance

"They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." -- Benjamin Franklin, Historical Review of Pennsylvania (1759)

 "...every unjustifiable intrusion by the Government upon the privacy of the individual, whatever the means employed, must be deemed a violation of the Fourth Amendment." -- Justice Louis Brandeis (Olmstead v. US)

Dear Patient: For over 30 years now, Medicare (aped by private insurance companies) has been increasingly interfering in the patient-doctor relationship, and increasingly meddling in my business, to the point that it is now virtually impossible for me to deliver quality, affordable healthcare, or to enjoy my cherished profession. The alleged purpose of this meddling is to "control costs." But because these efforts have been short-sighted, knee-jerk measures that ignore fundamental laws of economics and human behavior, the actual effect has been to cause healthcare costs to increase at TWICE the rate of inflation. These cost increases are not making doctors or hospitals rich -- average inflation-adjusted physician incomes have steadily declined, in sharp contrast to the wage trends for other professionals. I and a growing number of my fellow physicians are no longer willing to participate in this lunacy that is destroying our healthcare system, depriving many citizens of needed care, stifling medical innovation, and even driving patients overseas to obtain affordable treatment.

To accept your insurance, I and my clinic staff would be required to waste enormous time and other resources coping with numerous complicated requirements intended to limit your test and treatment options. Virtually everything I do as a physician would be subject to being second-guessed, micromanaged, or rejected as "not medically necessary." As a free American, I can no longer in good conscience tolerate this level of government interference in my business, nor should you.

History proves that services can only be provided at the lowest cost with the greatest quality when service providers (such as doctors) compete with each other in a free market, based on quality, reputation and price. Medicare and most insurance contracts PREVENT doctors from competing based on quality and price. This is horribly inefficient and, in my opinion, downright un-American. In fact, Medicare's economic policies (price controls and central bureaucratic planning and micromanagement) ape the spectacularly failed Communist economic policies of the former Soviet Union! No wonder healthcare costs have been steadily increasing as efficiency has steadily declined during the Medicare era.

I understand this situation may be difficult for you financially. It is certainly a financial hardship for me and my staff, since our patient visits and income are bound to decrease. However, we will do our best to make our fees affordable for you. Despite the hardship, I feel strongly that it is important for both doctors and patients to stand up for our right to live and work free from harmful government or bureaucratic meddling.

If you have private insurance: I encourage your to change to a high-deductible policy, combined with an HSA (Health Savings Account) to pay for your office visits and other minor medical expenses. You should specify a policy that reimburses all expenses submitted by a licensed doctor, without requirements for "prior authorization" or limitations based on ICD or CPT codes. (This office can no longer afford the expense of providing those codes, the only purpose of which is to limit your test and treatment options.) You will probably find this approach costs you less overall, while accumulating money for your retirement.

If you have Medicare or Medicaid: You should be mad as hell -- I know I am.  I've been paying Medicare taxes my entire adult life, and it infuriates me that the federal government has so mangled and miss-managed Medicare and Medicaid that I and many other doctors can no longer accept these insurances. Please call, write or email your congressmen immediately and let them know, LOUD AND CLEARLY that:

1. You're mad as hell at the way they've screwed up Medicare and Medicaid so badly that few physicians are willing to accept them, and…

2. You want them to FIX Medicare and Medicaid so that they are compatible with economic realities and American ideals.

<INSERT CONTACT INFO FOR YOUR CONGRESSMEN HERE.>

In the meantime, I will do my best to make my fees affordable for you, until Congress is able to fix the sorry mess they've created.

Yours For Better Healthcare,
Daniel Jones, MD
www.JonesPlan.BlogSpot.com

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From the Founder: Why is the AMA President Lying (Again)?

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As the healthcare debate has unfolded and people's positions have hardened, I have tried hard to give physicians, in particular, the benefit of the doubt.  After all, we have a common heritage and a common interest of providing the best possible care for our patients. Earlier this week, however, Dr. James Rohack, the current AMA President made one of his final blog entries for the year (click here).  I was completely taken aback.

The AMA President is Lying.

In the blog, Dr. Rohack tries to spin the fact that the AMA's failure to achieve their two biggest goals, tort reform and repeal of the SGR formula were in fact victories.  On tort reform, Dr. Rohack claims that the $25-50 Million dollars that were included, respectively in the House and Senate versions of the bill for tort reform "pilot projects" was a major, major victory.   He is not including two critical pieces of information:

  • A last minute change in the House version of the bill included a small addendum "Section 2531, entitled "Medical Liability Alternatives," establishes an incentive program for states to adopt and implement alternatives to medical liability litigation. [But]…… a state is not eligible for the incentive payments if that state puts a law on the books that limits attorneys' fees or imposes caps on damages."  In other words, any states that adopt or attempt to adopt any meaningful malpractice/tort reform efforts are not eligible for the programs, in effect punishing the same states that Dr. Rohack says have led the way in tort reform effort.
  • The tort reform pilot project was set up so the program would be administered and under the full discretion of Kathleen Sebelius, the Secretary of Health and Human Services.  Not an unreasonable choice, if it weren't for the fact that Kathleen Sebelius spent her early career lobbying for trial lawyers, ultimately serving as the executive director and chief lobbyist for the Kansas Trial Lawyers Association.

On the SGR debate, Dr. Rohack dances around the fact that the AMA was not able to achieve an appeal of the SGR.  What Dr. Rohack knows full well is the fact that the SGR fix cannot be include in any version if the reform bills because the only way the reform bill can be scored as budget neutral is by assuming the physician payment cuts do in fact go through and the SGR is left in place.  Dr. Rohack also knows that the most likely outcome is that SGR repeal will not be passed by the Senate after the holidays, as he promises.  Why does he know this?  Because he is talking to the exact same people that I am speaking with in Washington, and he knows that there is no way, mathematically, that Congress can pass this bill while simultaneously addressing SGR.  He also knows that the most likely outcome is that the rest of the country will follow the same trajectory as my home state of Massachusetts.  Two years after enacting reforms that are remarkably similar to those now being considered by congress, the state is finally addressing the physician "question".  There is a major effort to move all physician payments to capped payments (doing away with fee for service medicine once and for all) and making participation in the state insurance plan a condition of medical licensure.

A discussion with just about any practicing physician or a browse through the millions of comments on Sermo make it abundantly clear that our profession is in serious jeopardy.  What is needed today is not hollow claims of victory, but a serious reassessment of our leadership to date and our goals moving forward.  It leads me back to the original question; Why is Dr. Rohack lying?

Daniel Palestrant, MD

Founder & CEO

Sermo, Inc.

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From the Founder: New Business Models for Physicians

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Today, Sermo launched the Practice Management Exchange (PME).  Over a year in development, PME allows physicians to share business insights and improve the financial underpinnings of their business while earning CME credits. The decision to start investing in PME was based on clear evidence that physicians have become more and more concerned about the business realities now facing them and the impact that has on their ability to deliver quality patient care. Looking at the current state of the healthcare debate, it seems this community knew what was coming.

Last week's attempts to repeal the SGR formula were easily shot down in Congress, leaving physicians with little to show in the current healthcare reform effort. SGR, or Sustainable Growth Rate, is the annual calculation the government uses to determine physician reimbursements. It ultimately sets the benchmark for Medicare/Medicaid and is usually adopted by private insurers.  The current SGR calculation calls for a 21% cut in physician payments in 2010. As physicians, we know that the annual SGR standoff, ongoing reductions in compensation and overly burdensome insurance overhead make it increasingly difficult to provide effective patient care.

There is a powerful trend in healthcare towards new, innovative business models. This shift will help re-establish the centrality of the doctor-patient relationship within the healthcare delivery process. With Sermo data now showing that over 60% of physicians are revisiting their business models, it would appear that the PME is not coming a moment too soon. I cannot thank this community enough for showing Sermo the way forward. I am excited about this next chapter.

Learn more about PME

Daniel Palestrant, MD

Please note:

Results of this post will be shared with the media, as part of the Practice Management Exchange's public debut next week.

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