Listen up! Social listening in healthcare

Have you been noticing your social media habits grow over the past couple of years? Well, you’re not alone! Online conversations produce enormous amounts of data—globally in 2021, over 4.26 billion people were using social…

Could ChatGPT transform or hurt healthcare?

ChatGPT is an artificial intelligence chatbot—GPT stands for “Generative Pretrained Transformers”—platform that is designed to understand, interpret, and manipulate human language. Since its release in November 2022, this tool has experienced enormous momentum and an…